Guest Reviews

Name: onefinestay
Address: 1 Bedford Street, London, WC2E 9HG, UK
Telephone: +1 855-553-4954
Price range: $

As a first time user I was very impressed. I am a frequent traveler using hotels, apartments etc over the years in a multitude of locations and countries. As a guide, we travel 5-6 times a year on leisure in international destinations. I found onefinestay to be excellent - from booking support to service during our stay. It is also very valuable to have vetted, quality properties and solid service responsiveness. The property we stayed in was wonderful. Thank you and hope to be back soon!
“Vivek”
Stayed inElvaston Place III, August 2026

We loved our stay in the little mews house, it was clean, cozy and full of charm. The peaceful surroundings and comfortable set up made it easy to relax and unwind. We'd happily stay again at William Mews!
“Simone”
Stayed inWilliam Mews, July 2026

Our onefinestay experience was truly amazing and seamless from beginning to end. We received excellent communication from the team - from the booking process to our arrivals and departure. We felt so well looked after throughout. Thank you to the entire team for orchestrating an exceptional stay!
“Shelley”
Stayed inOssington Street, July 2026

Excellent, clean and well stocked property with plenty of storage. onefinestay responded quickly if an issue arose. We will definitely use them again and we're hoping they expand to more cities!
“Shannon”
Stayed inOssington Street, July 2026

onefinestay is by far the best house management company I've ever dealt with. Everything ran smoothly, and I've had the pleasure to deal with a pool of skilled professionals: from sales, to guests' experience management (special mention to Victor), to the skilled technicians, always hands on to fix any minor inconvenience during and after standard working hours. I would happily recommend the company to anyone asking; the experience I had exceeded my expectations.
“Serenella”
Stayed inRadipole Road V, July 2026

We had a wonderful stay! The home was charming, beautifully maintained, and located on a lovely, quiet street in one of London's most beautiful neighborhoods. The entire experience exceeded our expectations. The onefinestay team provided exceptional service from start to finish. Communication over the phone was always friendly, professional, and incredibly helpful. The check-in and check-out processes were seamless and very easy, making our stay completely stress-free. Thank you for such a memorable experience. We were so impressed that we're already looking for another onefinestay home for our next trip. We would happily recommend onefinestay to our family and friends.
“Sarah”
Stayed inCampden Street VI, July 2026

The apartment, location and service were all top notch. We deeply appreciated how quickly you got fans to us when the record-setting heat wave arrived and Victor was very helpful when my husband thought he had lost his wallet (Victor called the housekeeper who was present that day; it turned out my husband had left it on the desk). Everyone we dealt with was superb.
“Roxanna”
Stayed inDraycott Place VII, June 2026

Very enjoyable stay. We really enjoyed the location and the flat was very welcoming, clean and airy! Would stay there again in a heartbeat.
“Rebecca”
Stayed inKing Street VII, July 2026

Very professional service and communication. Great location and cool place to stay.
“Nicholas”
Stayed inWilliam Mews, July 2026

Beautiful flat and the staff was absolutely wonderful from start to finish!
“Michael”
Stayed inGledhow Gardens VIII, July 2026

Our vacation with onefinestay was nothing short of outstanding. The apartment and service were simply incredible. We won't hesitate to seek out onefinestay again for future trips!
“Megan”
Stayed inPont Street V, July 2026

The customer service was outstanding!!! Thank you!
“Marti”
Stayed inChalet Memoire, July 2026

The apartment and the host were wonderful. We loved the location and all of the amenities in the home. It was larger than we expected and the construction and finishes were very luxurious. We would highly recommend this home and onefinestay.
“Marielle”
Stayed inLungarno Soderini, July 2026

I enjoyed both the location of the property as well as the flat itself. I loved the location in the heart of Covent Garden, at a strip of Drury Lane that is super tranquil and with the school across the street and playground nearby makes you feel part of local life. As for the flat, I loved the decor: loved hanging around the dining room and living room, especially the view out to the internal courtyard. I enjoyed the kitchen, well lit and well equipped. The bedroom super comfortable and suprisingly quiet at night despite being at ground level next to the street. All amazing. Thank you.
“Leonel”
Stayed inDrury Lane II, June 2026

Very professional and easy to work with. Booking was easy but did take a little time as emails were responded to within 24-36 hours. They arranged every aspect of the stay that we asked them to. Dinner reservations, snorkeling, deep sea fishing, etc. Would definitely use them again!
“Jonathan”
Stayed inCasa Grande, July 2026

onefinestay was very responsive before and during our stay. Andrew was very helpful on welcome day, and the two maintenance issues I had were addressed right away. The apartment was very nice and well maintained. I would definitely use onefinestay again.
“Jeremy”
Stayed inBrompton Square VI, August 2026

The little house on Burton Mews was just delightful in every way. And extremely well stocked. Would recommend that property for 2 people. A bit tight for 4. Just lovely!
“Gabriela”
Stayed inBurton Mews, July 2026

It's all just so easy: the places are lovely, check in is simple, locations are great.
“Erin”
Stayed inBelsize Park Gardens, July 2026

It was our first time using onefinestay and let's just say I'd use them again without hesitation. I was so impressed with the response time with any communication. I truly don't think I have one complaint. Lovely experience all around!
“Elizabeth”
Stayed inSloane Court East VI, July 2026

Very good customer experience.
“Daniel”
Stayed inPont Street V, August 2026

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